Ferrari argues that for listening to be effective, a participant in a conversation should speak only 20% of the time. Twenty percent. And when he does open his mouth to speak, he should demonstrate that he is "the Master of the Question."
Smartphone app that listens during a phone call and times who is speaking, then grades the call for listening. Maybe could also do this in a meeting or with other conversations, by opening the mic.
No big money in this app. Maybe a buck for the download. Or free with stats going to a monthly subscription website that provides reports, guidance, coaching.
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