Saturday, March 17, 2007

Automate Complex IT Processes

Tap into the power of automation today with iConclude's innovative Run Book Automation platform. iConclude OpsForce empowers IT Operations teams to automate the triage, troubleshooting, and repair of incidents and alerts, as well as change and configuration management or repetitive maintenance tasks. iConclude products allow you to:

* Automate resolution for recurring alerts and incidents
* Orchestrate change and configuration management
* Significantly reduce support costs
* Empower frontline IT to resolve more issues
* Decrease MTTR from hours or days to just minutes
* Automate routine maintenance procedures and tasks
* Schedule periodic maintenance and health checks against complex server infrastructure

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iConclude's OpsForce platform transforms IT Service Management processes by empowering IT Operations teams to automate the triage, troubleshooting, and repair of incidents and alerts, as well as change and configuration management or repetitive maintenance tasks. The solution delivers comprehensive automation, audit-trail, reporting, scheduling, security and integration capabilities.





Opsware Adds IT Process Automation With iConclude Acquisition
Merger marries iConclude's automation engine to Opsware's configuration-, change- and compliance-management technology.
Mar 8, 2007 - By Amy Larsen DeCarlo

Opsware this week inked a $30 million deal to buy iConclude, a maker of software that automates the complicated processes that keep data centers running.
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